ISG Calls for Making Technology More Relevant to Users in NASSCOM Presentation

February 13 talk will explore the gap between being connected and being empowered

Company Release - 2/11/2020 10:10 AM ET

STAMFORD, Conn., Feb. 11, 2020 (GLOBE NEWSWIRE) -- Collaborating to make data, devices and systems more relevant and helpful to users will be the focus of a presentation by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, at the NASSCOM Technology & Leadership Forum 2020 in Mumbai this week.

Clay Calhoun, partner, ISG Sourcing Solutions, will deliver “The New Age Mechanism of Disruption and Transformation in 2020 and Beyond: Technology is for People,” Thursday, February 13, at 3:10 p.m., India Standard Time, at the Grand Hyatt Mumbai. In his talk, Calhoun will call for providers of software, hardware and automation to create technology capable of being an equal partner to humans, increasing not just the connections, but also the knowledge and understanding between colleagues, partners and peers.

“The more business-critical the task at hand, the more specific we have to be with our technology today,” he said. “An ideal future state would include the ability to work with systems, bots and devices in a more natural way. The solutions that will allow this future to unfold will be interdisciplinary, combining technology, processes and people in ecosystems that cross industries, geographies and companies.”

Calhoun said improved network connectivity will help the global business community interact but is not sufficient as a stand-alone approach. Meaningful human-to-human interactions will continue to be critical to the success of any business. For the future workplace, humans need autonomy and self-service access to information, but a paradox exists between the equal but opposite demands for standardized processes and customized results.

“The digital explosion does not guarantee more personalization, or more impactful or efficient interactions,” he said. “Simply introducing more data, devices and systems without a plan for making them relevant for individuals makes technology and our work less manageable. Today’s enterprises and their provider partners can succeed in this environment by collaborating to meet their users’ challenges together and achieve greater value from disruption.”

NASSCOM is the premier technology trade organization in India, comprising more than 2,800 member companies with a presence in that country, representing a $180 billion industry and employing more than four million professionals. More than 1,500 delegates from 500 companies will attend this year’s NASSCOM Technology and Leadership Forum, the 28th annual edition. For more information about the event, visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit

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Will ThoretzInformation Services Group, Inc.
+1 203 517 3119
Will.Thoretz@isg-one.comJim BaptisteMatter Communications for ISG
+1 978 518 4527

Source: Information Services Group, Inc.