German Enterprises Want SAP Providers to Help Them with Technology Roadmaps

ISG Provider Lens™ report finds companies looking for navigation assistance as SAP ends support for old products

Company Release - 10/10/2019 4:00 AM ET

FRANKFURT, Germany, Oct. 10, 2019 /PRNewswire/ -- German enterprises are looking for providers with global capabilities to help them manage their SAP and HANA systems as they upgrade the technologies, according to a report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2019 ISG Provider LensSAP – HANA and Leonardo Ecosystem Partners Report for Germany finds uncertainty among the country's SAP users as the technology vendor phases out support for old products by 2025. With that support ending and with SAP rolling out new products at a rapid pace, many German enterprises are looking for providers of SAP support services to help them navigate the transition and create new SAP roadmaps, the report says.

"For providers offering SAP support, it is important not only to help German customers with the technology, but also to give them guidance on their future SAP strategies and roadmaps," said Andrea Spiegelhoff, partner, ISG DACH.

In addition to addressing questions about the SAP roadmap, the report sees many providers focused on helping SAP users migrate to newer products.

In some cases, large providers are offering cloud-based infrastructure for SAP HANA, giving customers the option of hosted SAP systems. SAP has supported this trend with a focus on a "cloud first" strategy and its own in-house HANA Enterprise Cloud offering, the report notes. A move to cloud-based SAP may require customers to embrace greater standardization than in the past, however.

The 2019 ISG Provider LensSAP – HANA and Leonardo Ecosystem Partners Report for Germany evaluates the capabilities of 42 providers across 12 quadrants: the six quadrants of BW on HANA and BW/4 on HANA; Suite on HANA and S/4HANA – Multi-Service Providers; SAP HANA Technology; HANA Cloud Offerings —Managed Enterprise Cloud; SAP Cloud Platform, and SAP Leonardo Transformation, each further broken down by midmarket and large accounts.

The report names Atos a leader in all 12 quadrants. DXC Technology and Fujitsu are named leaders in 10 quadrants, Itelligence in eight, and Deutsche Telekom, Syntax and T-Systems in five. Capgemini is named a leader in four quadrants, cbs in three, and All for One Group, AWS, Camelot ITLab, CubeServ and Microsoft Azure in two. Accenture, CANCOM, Devoteam | Alegri, IBM, Infosys, Innovabee and TCS are named a leader in one quadrant.

A customized version of the report is available from DXC Technology.

The 2019 ISG Provider LensSAP – HANA and Leonardo Ecosystem Partners Report for Germany is available to ISG Insights™ subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit

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SOURCE Information Services Group, Inc.