Press Release

ISG to Offer Annual RPA Checkup at SSON Virtual Event

ISG RPA experts to discuss benefits of RPA benchmarking at SSON Intelligent Automation World Series Live

Company Release - 9/12/2018 9:00 AM ET

STAMFORD, Conn., Sept. 12, 2018 /PRNewswire/ -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host a live webinar, "Get Your Annual RPA Checkup and Benchmarking Now," at 3 p.m. U.S. Eastern Time, Thursday, September 13, as part of the Shared Services and Outsourcing Network (SSON) Intelligent Automation World Series 2018.

The hour-long webinar will feature three ISG experts in Robotic Process Automation (RPA): Mark Davison, global partner, Robotic Process and Cognitive Automation, along with RPA advisors Steve Holbrook and Peter Magagna. They will be joined by Rochelle Hood, global head of customer analytics and research for SSON.

"Implementing RPA is not a 'one and done' process," said Davison. "An end-of-year 'annual checkup' for an automation Center of Excellence (CoE) is critical for identifying priorities and opportunities for 2019. All enterprises, whether they are just starting their automation journey or are well along the path to maturity, should take time in the final months of 2018 to understand how their progress compares to peer organizations and industry best practices."

Davison explained that the ISG method of conducting an annual RPA checkup and benchmarking assessment can uncover areas of strength and weakness and identify where enterprises should put their focus in 2019 to achieve maximum outcomes.

"Our session on September 13 will help participants understand how to evaluate their position on the automation maturity curve and what they should focus on in the coming year," he said. "Without this understanding, enterprises run the very real risk of losing time and resources pursuing automation technologies and plans that are not the right match for their organization."

Produced by SSON, the world's largest and most established community of global shared services and outsourcing professionals, Intelligent Automation World Series 2018 is a four-day virtual event with dozens of industry leaders and organizations invited to share case studies and thought-leadership presentations.

Visit the event page for more information and to register for this free webinar.

About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit

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SOURCE Information Services Group, Inc.