Press Release

Digital Retailing the Focus of ISG Webinar on March 14

Live ISG Smartalks™ session to provide insights on the trends and technologies that will impact retailers' digital journeys in 2018

Company Release - 3/13/2018 12:03 PM ET

STAMFORD, Conn., March 13, 2018 /PRNewswire/ -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host its next ISG Smartalks™ webinar, "2018 Predictions for the Digital Retail Journey," on Wednesday, March 14, at 2 p.m., U.S. Eastern time.

The live, 45-minute discussion, hosted by Michael Witty, director, ISG Digital Retail practice, will review ISG's top 10 predictions for digital retailing in 2018, challenge participants to test their digital strategy against these trends, and discuss the key takeaways from NRF 2018: Retail's Big Show, the annual conference of the National Retail Federation.

"The retail industry continues to be under margin pressure," said Harvey Gluckman, partner and head of the ISG Retail and CPG practice. "Retailers have been responding by seeking to optimize their supply chain, increase their share of online retail, and personalize the customer experience. More than ever, they will need to turn to digital technologies to accomplish their objectives."

Witty says retailers will look to adopt unified commerce platforms to support their customer-centric operating models, leverage robotic process automation to automate back-office functions, and embrace predictive analytics and artificial intelligence to create a more personalized customer engagement model. Blockchain, he says, will gain traction in 2018 and has the potential to make a significant impact on retailing. Witty discusses these and other trends in a recent article on ISG's website, and in the publication Total Retail.

Participants may register in advance by visiting this website. A replay will be made available after the webinar for those unable to participate in the live, interactive session.

About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit

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SOURCE Information Services Group, Inc.