Press Release

ISG Launches ISG GovernX™, Groundbreaking Digital Managed Services Solution Leveraging Cognitive Technology

ISG GovernX™ automates key processes in managing third-party supplier relationships

New platform powers complete suite of ISG Managed Services offerings

Company Release - 1/25/2018 9:30 AM ET

STAMFORD, Conn., Jan. 25, 2018 /PRNewswire/ -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced the launch of ISG GovernX™, a groundbreaking digital managed services solution that leverages cognitive technology to automate key processes in the management of third-party supplier relationships.

The ISG GovernX™ platform employs the latest autonomic data processing, business intelligence, analytics and cognitive technology to deliver the full suite of ISG Managed Services solutions. These solutions include Digital Supplier Management, Contract Lifecycle Management, Third-Party Risk Management, and Program & Project Management.

"Enterprises today rely on hundreds of third-party contracts to support their business, and invest millions in these services," said Lois Coatney, partner and global leader, ISG Managed Services. "ISG GovernX™ gives enterprises a clear view into the value being delivered by those investments. Our easy-to-use dashboard allows users to understand not only how this money is being spent, but also the quality of the services being delivered, and any unintended risks suppliers may introduce to their businesses. In the end, with one source of truth, enterprises gain greater visibility into and control over their supplier relationships, enabling them to address issues as they happen, while fostering greater collaboration among suppliers for better business outcomes."

ISG GovernX™ supports each of the four ISG Managed Services solutions. The first, ISG Digital Supplier Management, streamlines the daily work of managing suppliers, automating what were previously manual activities to improve response time and reduce errors. Users get a concise summary of contract deliverables and obligations through the ISG GovernX™ "Automated Contract Compliance" feature, an easy-to-use automated solution that brings the fine print of even the most complex contracts into clear focus. Leveraging the cutting-edge cognitive capabilities of ISG GovernX™ and ISG's experienced contract management team, Automated Contract Compliance extracts the appropriate information from a contract, assigns ownership, orchestrates an efficient workflow, tracks timelines, facilitates accountability and assures quality.

Another solution, ISG Contract Lifecycle Management Services, helps enterprises govern business contracts from initial contracting through renewal. With ISG GovernX™ metrics, users can easily prepare for contract expirations and renewals, turning a management chore into an opportunity to improve operations.

ISG Third-Party Risk Management, a third offering, is a comprehensive, data-driven solution supported by ISG GovernX™ that allows enterprises to regularly assess supplier delivery against increasingly stringent regulations, manage the risks inherent in supplier relationships, and assure security and resiliency in their sourced services.

A fourth offering, ISG Program & Project Management, is a full-service solution that leverages ISG GovernX™ to give users greater visibility into project status, enabling them to keep schedules on track and address risks, issues and spend over the life of the program or project.

"As enterprises take advantage of the as-a-service revolution and new digital technologies, they will see the complexity of managing their third-party relationships grow exponentially," said Coatney. "By tapping our state-of-the-art digital tools, scalable and structured processes, and our highly skilled people, our clients can unlock greater value from their sourcing contracts – and focus instead on achieving their business goals."

For more information about ISG Managed Services powered by ISG GovernX™, visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit

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SOURCE Information Services Group, Inc.